We have a lot of resources and tools for you, so it might feel a bit overwhelming at first, but don't worry, it'll soon become a good thing!

There are 2 places to refer for almost any question or tool and the links are on the left hand side of the page!

1. Community HOME page.
2. (Your Program) Tools page.

Here's more information:

1. Course: the course that is part of your program can be accessed anytime.
   • Computer - access your LIBRARY at www.MyOCDCoach.com (upper right-hand corner).
   • Smart device - Download the My OCD Coach app and click on LIBRARY.
2. Community: the community is where you'll access the rest of the membership tools and can be accessed the same ways mentioned above:
   • Group Calls & Recordings: RSVP right in the Community by clicking on "Group Calls" in groups if you're a member of The Path PLUS or PREMIUM. Make sure your NOTIFICATIONS in the Community are turned ON so you get text and email reminders.
   • Chat Groups: Chat with others just like you and get support from coaches in GROUPS.
   • The Freedom Channel: These on demand videos and meditations will help support your recovery journey. Find a link to The Freedom Channel on this Community HOME page.
   • Weekly Celebrations: Trian your brain to focus more on the positve by posting your big and small wins in this chat GROUP weekly and we'll celebrate with you.
3. 1:1 Coaching:
   • Path Members - choose Initial Session on the website Coaching page or upgrade here.
   • Path + Members - you get discounted sessions that can be scheduled by clicking on "PLUS Tools" in the Community groups.
   • Path Premium Members - you get 2 free sessions per month and they can be scheduled by clicking on "Premium Tools" in the Community groups.
4. All Purchases: You can always access purchases you've made with us by logging into your Library at www.MyOCDCoach.com (upper right-hand corner) or via the My OCD Coach app by clicking on LIBRARY.

Path members:

You are eligible for 40% off 1:1 coaching sessions with Danielle, Jamara or Allison.

You can schedule these discounted sessions as long as you are a member here on this Community HOME page.

Once paid and scheduled, you'll get a link to join, usually via Zoom.

These calls are private and confidendial.

Destination members:

You are eligible for 2 free accountability & motivation coaching sessions per month with Allison, Erica or Daniela. You can schedule these sessions in the RESOURCES tab in the Community.

Cancellation or rescheduling without proper notice will either count as a forfieted session or assess a $45 reschedule fee (whichever you prefer.

You can reschedule with at least 24 hours notice at the link in your confirmation email.

Path Members:

We suggest staying in the program until you finish the OCD Recovery Fundamentals course & you feel confident in applying The REAL Mehod as a "way of life."

Destination: LIfetime Recovery is our level 2 program and you can upgrade at that time. You can apply HERE.

Destination Members:

We suggest staying in the program until your compulsions are at zero and you feel confident you have the tools and habits to keep them there.

You can always access anything you've purchased by logging into your Member Library.

• Computer - at www.MyOCDCoach.com (upper right-hand corner).
• Smart device - Download the My OCD Coach app and click on Library.

Modules are released every 4 days to allow you time to apply the tools in the most recently watched lesson.

When you have a missed payment, your access to the program is automatically revoked. When payments are restored, your access date defaults to that day, therefore your course access starts over.

We have put in a request to have this changed.

Don't worry, we can restore your course access to where it should be, we just need you to contact us at [email protected] and let us know so we can update your start date back to when you made the purchase.

You can PAUSE your membership by emailing [email protected].  Pausing allows you to come back anytime and continue where you left off in the course.

You will lose access to all benefits on the day your membership is paused.

You can CANCEL your subscription by logging into your account at www.MyOCDCoach.com (icon in the upper right-hand corner).  

Wen you cancel your membership, you will no longer be billed and your access to all benefits cease at the end of your billing cycle (or the day before your next scheduled payment is due).

You can rejoin anytime, but the course access starts over.

Choosing the PAUSE option is best if you think you'll come back at some point.

Yes, all group calls are recorded and stored privately in this community (downloading is not permissible). You can access them by clicking on 'Group Calls' in the menu at the top of the page.

* Path PLUS and PREMIUM members have access to group calls. Upgrade here.

You can access your account, profile, and purchases at any time by logging into your accout in the upper right-hand corner at www.MyOCDCoach.com or click here.

You can update your credit card # at https://www.myocdcoach.com/settings/cards. 

You are responsible for any missed payments.  If they cannot be collected as scheduled, you will receive an PayPal invoice from My OCD Coach.

App-Specific Troubleshooting:

• Log Off: Logging off and back on usually resets the epp.
• App Updates: Ensure your phone & app is updated to the latest version. App updates often include bug fixes and improvements that can resolve issues.
• Clear App Cache and Data:
  • Android: Go to Settings > Apps & notifications > See all apps > Kajabi > Storage & cache > Clear Cache and potentially Clear Data (this will log you out).
  • iOS: Force quit the app by double-clicking the Home button (older devices) or swiping up from the bottom of the screen (newer devices).
• Reinstall the App: As a last resort, try uninstalling and then reinstalling the My OCD Coach App.
• Test on Different Devices: Try testing the links on multiple devices (if possible) to see if the issue is specific to your phone or a more widespread problem.

If this doesn't work, please contact us at [email protected] and provide details and screenshots if at all possible so we can contact support to assist.

I will be emailing you with important program updates, links to calls, call recordings, and other important communication, so make sure you are opening and reading them.

If you are not getting my emails, you will need to make sure your email provider is not blocking you from getting them.  Try the following:

1. Check your spam or junk folder in your email account for missed emails.
2. Add my domains (@myocdcoach.com, @myocdcoach.mykajabi.com) to your "safe senders list."
3. Log into your Kajabi account, click on "settings" and make sure your settings are set to "opt IN" to emails from me.

If you still aren't getting emails and our system is showing they've been sent, it is likely your email provider blocking them.  You'll want to contact them to correct the issue.

You will be billed weekly for the membership to this program. If you miss a payment, your access will be turned off until payment is made.

You can always log into your account in the upper right-hand corner at www.MyOCDCoach.com or click here to update your payment information or manually request payment be made.

The system will automatically retry your payment method up to 3 times and if payment is not made at that time, your subscription will automatically be cancelled.

If you find your course module access starts over, email us at [email protected] and we will correct your access date.

Yes! You can join our Affiliate Program and get 20% back on any purchases people make, including subscriptions, and there's no limit here!

If you're interested, you can visit this page for more information.

You can always contact us at [email protected] should you have any additional questions.